Full post can be found on NovaBACKUP's Top MSP Tools of 2021.
Managed services providers (MSPs) are at the forefront of the IT industry, adapting to rapidly changing security needs while fending off a wide range of increasingly sophisticated cybersecurity threats. Their ability to confidently protect customer data is critical to maintaining relationships and preserving their good reputations as they grow. Fortunately, there are a wide range of excellent tools on the market today, fine-tuned to meet the unique challenges that MSPs face. Today we look at NovaBACKUP's top most recommended technology tools that help managed service providers achieve success.
These top tools servicing Managed Services Providers are listed in no specific order. Selection was based on the feedback from NovaBACKUP's own managed backup service providers, overwhelming MSP discussion forum response and input from our own internal team of data protection experts that work with MSPs daily.
WHAT IS IT:
Efficient and comprehensive web content filtering and threat protection for your clients at an affordable price.
CLAIM TO FAME:
Dramatically easy to sell, scalable and immediately available for organizations of any size. Designed to be resold by MSPs with a custom dashboard (filtering.yourdomain.com), and full white-labeling of alerts and email campaigns.
WHAT REAL MSPs LOVE ABOUT IT:
MSPs love its lightweight footprint and minimalist approach using a clean, intuitive UI. They enjoy both flexibility and customizability. Machine learning is used to analyze and categorize domains in real time, far faster than products reliant upon human review. Special mention should also be made of their efforts to proactively communicate with their clients online, and reach out to the MSP community for suggestions and feedback.