DNSFilter Announces Integration with Rewst to Streamline Client Management for MSPs

WASHINGTON, September 19, 2024 – DNSFilter, a leader in DNS-layer security, is excited to announce its new integration with Rewst, an automation platform tailored for managed service providers (MSPs). This integration streamlines key processes such as DNS policy management and incident resolution, providing significant time savings and enhanced operational efficiency for MSPs.

The DNSFilter and Rewst integration allows MSPs to automate the management of DNS filtering policies and streamline the resolution of support tickets related to blocked domains. By automating these processes, MSPs can reduce their reliance on manual interventions, leading to improved security and more scalable operations.

Key benefits of the integration include:

• Granular DNS policy management: Allows MSPs to manage policy updates (e.g., whitelisting domains) without giving full administrative access to technicians.
  
  
• Onboarding and offboarding automation: Streamlines the creation and removal of customer organizations, reducing delays and manual workloads.
  
  
• Reduced incident ticket volume: Automatically processes website unblock requests, leading to an 80%+ reduction in escalated support tickets.
  
  
• Customizable security controls: Enhances control over what technicians can modify, minimizing the risk of accidental or unauthorized changes to DNS policies.

"With Rewst’s DNSFilter integration, we’re automating key workflows across multiple tools, ensuring consistency and eliminating errors in the onboarding and offboarding process. By automating repetitive steps we’re reducing the risk of mistakes and saving significant time, which improves the accuracy and speed of client onboarding. The streamlined approach lets us focus on delivering value to our clients rather than manually managing tasks." said Todd Smith, CTO at Centre Technologies.

The integration is now available to all DNSFilter customers with a subscription to Rewst, providing them with powerful automation capabilities that simplify security management and boost productivity.

Learn more about Rewst and what this new integration with DNSFilter provides on an upcoming podcast episode of dnsUNFILTERED: An Interview with Nathan Svec, VP of Strategic Partnerships. The episode is scheduled to go live on Monday, September 30 and is hosted by Mikey Pruitt, DNSFilter’s Partner Evangelist. Episodes are available on YouTube.

About Rewst: Founded in 2020 and based in Tampa, FL, Rewst specializes in providing a purpose-built automation (RPA) platform for Managed Service Providers. With a leadership team that has a proven track record of understanding and anticipating the needs of their customers, Rewst is well-positioned to drive the next evolution of RPA and empower MSPs to improve operational efficiency, service delivery, and customer satisfaction. Visit Rewst at rewst.io.

About DNSFilter: DNSFilter is redefining how organizations secure their largest threat vector: the Internet itself. DNSFilter is making the Internet safer and workplaces more productive, by actively blocking an average of 12 million threat queries every single day and resolving upwards of 130 billion daily queries. With 79% of attacks using Domain Name System (DNS), DNSFilter provides the world's fastest protective DNS powered by AI, blocking threats an average of 10 days faster than traditional threat feeds. Over 35 million users trust DNSFilter to protect them from phishing, malware, and advanced cyber threats.