Frequently Asked QuestionsIs there a minimum charge?
Yes, we have a minimum charge of $5 per network, per month, which includes your first 1 million DNS requests. If you exceed 1 million requests, you are charged an additional $1 per month for each block of 200,000 requests.
How do you define a network, and what are the limits?
We consider a network to be a geographic location. In other words, if you have ten offices you're intending on using DNSFilter at we would consider that as ten networks. In order to account for redundant WAN connections, we allow each network to have up to three IPs or IP ranges, so long as they all geo-locate to the same network location.
Our pricing is usage based, so we cannot provide an exact figure on what your cost will be. However, our pricing is very affordable and won't likely be a major factor in your decision. We encourage each customer to participate in a 14 day free trial in order to check out our service and get an accurate report on what exactly your cost will be.Ok, well what does a typical network cost?
Our research tells us the average user initiates about 1,200 DNS requests on a daily basis when within a network such as an office or hotel (where a user remains connected for an extended period). Depending on your network type and the amount of users, you may see different figures. We've put together a simple graphic whereby you can get an idea of averages costs for common network types. However, the best way to find out is to try us free for 14 days and get an accurate picture of what your particular cost will be.What if I process a large amount of requests, or have a special requirement?
If you process more than 2 billion DNS requests annually or have a special requirement, we can work with you. Please contact us to discuss options such as custom pricing or private deployments.